Answers about cleaning services, scheduling and quotes.
These answers cover the current service model. We’ll keep refining them as the company finalizes policies, pricing and scheduling systems.
What cleaning services do you offer?
Bernstein Pristine Cleaning is being built around residential cleaning, deep cleaning, move-in/move-out cleaning, Airbnb and short-term-rental turnovers, commercial cleaning and rental-property cleaning.
What areas do you serve?
The primary markets are Rapid City and Box Elder, South Dakota. Nearby Black Hills communities may be available depending on location, schedule and the service requested.
Do you offer recurring house cleaning?
Yes. Recurring residential cleaning is planned with weekly, biweekly and custom-frequency options based on availability and the property.
What is the difference between standard and deep cleaning?
Standard or recurring cleaning focuses on maintaining the home. Deep cleaning allows more time for buildup, detail work and areas that typically need extra attention.
Do I need to be home during the cleaning?
Not necessarily. Access arrangements can be discussed when the service is scheduled, depending on the property and customer preference.
Do you provide cleaning supplies?
The exact supply policy is still being finalized. We’ll confirm what is provided and any customer preferences before service.
How much does cleaning cost?
Pricing depends on the property size, condition, service type, frequency and requested scope. That is why the website currently uses a quote-first approach rather than publishing one price that may not fit the job.
Do you clean Airbnb and vacation rentals?
Yes. Airbnb and short-term-rental turnover cleaning is one of the core services, with property-specific checklists and repeat scheduling options planned.
Do you offer move-out cleaning?
Yes. Move-in and move-out cleaning is available for homes, apartments and rental properties, with the scope confirmed before service.
How do I request a quote?
Use the quote form and provide your contact information, city, property type, service, frequency and any helpful details. Submitting the form does not confirm an appointment; availability and pricing are confirmed separately.